Employment Opportunities

Executive Director

The Women’s Safe House

Opportunity Overview

The Women’s Safe House (TWSH) is the oldest and largest provider of emergency services to women and children experiencing domestic violence, sexual assault, stalking and human trafficking.  TWSH works to empower women and families to rebuild their lives free of domestic abuse through emergency services, education and advocacy.

The Executive Director will be passionate about TWSH’s mission and strive to provide dynamic leadership to continue to cultivate and raise awareness for TWSH.  The Executive Director oversees the ongoing operations of the organization and partners with the Board of Directors to review, develop and implement our strategic goals and objectives.  This role will be responsible for evaluating the organizations processes and infrastructure in order to elevate current practices so we can continue to deliver exceptional services to the community we serve.  The Executive Director is responsible for the financial management of the organization and helps develop and maintain a diversified funding base, increases public and private awareness of the organization, develops and maintains relationships with partner agencies and represents the organization.

The capable leader will bring the proven skills and emotional intelligence to the organization and demonstrate their ability to be a collaborative leader in order to motivate and develop staff.  The Executive Director will help grow TWSH’s culture of inclusion, respect and teamwork in order to ensure the success of the organization.

The Executive Director reports to the Board of Directors and will lead the Administrative Leadership Team representing Finance, Operations, Development, Human Resources and Residential Services, and oversees a total organization of 32 full-time and part-time employees working varied shifts to cover our 24/7/365 operations

 

Primary Responsibilities:

• Works in collaboration with the Board of Directors to develop, implement, and monitor creative operational strategies that demonstrate thoughtful planning and entrepreneurial thinking.  Responsible for the measurement and effectiveness of all operational processes, as well as projecting future goals.
• Collaborate with the Board of Directors and the Administrative Leadership Team to establish and accomplish annual goals and objectives.
• Responsible for the financial management of the organization, including working with the Board of Directors to develop and implement the annual budget. Takes initiative to review and implement a diversified funding base in order to continue to cultivate TWSH’s mission.
• Responsible for overall leadership of the agency and development of the team. Facilitate the horizontal integration of communications between Administrative Leadership Team and departments to remove obstacles, improve responsiveness, and facilitate prompt decision making.
• The Executive Director will serve as the lead fundraiser for TWSH. Motivated to spread the mission of TWSH and cultivate relationships throughout the community.
• Responsible for the administration of overall operations of TWSH, including: reviewing and evaluating the results of program activities, ensuring that continuing contractual obligations are being fulfilled; allocating resources for greater program effectiveness and efficiency.
• Liaison with other organizations, governmental officials, media and communications collaborations.
• Occasional evening and weekend work required.
• Other duties as assigned.

Desired Qualifications and Skills:

• Attainment of an MBA or other equivalent advanced degree in a related field.
• Proven operations leadership success (experience working within a shelter environment, domestic violence concentration and/or empowerment of women is highly preferred).
• 7+ years senior leadership experience, at least 5 years of which shall have been in a supervisory capacity. Proven background generating outcomes with accountability on financial results, operations, programs and staff development.
• Ability to interface effectively with multiple constituents/advocates/professionals (e.g. Board, Leadership Team, staff, and network of agencies) from different diverse backgrounds and experience levels. Able to effectively speak on behalf of TWSH in the media, conferences and public events.
• Demonstrated success in managing operating expenses of $1M+.
• High levels of empathy combined with a deep appreciation and understanding of the issues of trauma and domestic violence.  Preferred experience / training (or willingness to be trained) in trauma-informed care within Domestic Violence/anti-oppression work.

Desired Leadership Competencies:

• High levels of integrity and personal accountability to cultivate a culture based on these values.
• Innovative – has vision – acts as catalyst for organizational change – always looking to improve. Must remain aware of external trends and impact.
• Emotional intelligence, awareness of both the “what” needs to get done, but also the “why and how” across the team.
• Ability to build strong teams – and hold people accountable and develop them into leaders.
• Ability to understand the core values and design initiatives that promote TWSH.
• Utilizes benchmarking, key performance metrics and employee feedback to identify strengths and opportunities and to hold the organization accountable for results.
• Able to effectively speak on behalf of TWSH in the media, conferences, and public events.

Other Knowledge, Skills and Abilities:

• Ability to read, analyze, and interpret general business periodicals, professional journals, financial reports, legal documents, technical procedures, or governmental regulations; ability to negotiate and administer contracts; write reports, business correspondence and procedure manuals.
• Knowledge of the principles and techniques of research grant administration, contract administration and negotiation, hospital administration, community organization, fiscal and organizational management, principles and practices of marketing and public relations.

Comprehensive benefits package included.

The Women’s Safe House is an equal opportunity employer.

Child/Parent Advocate

Reports To: Case Management Supervisor / Director of Residential Services

The Child/Parent Advocate is responsible for providing quality, comprehensive support and services to children and youth (residents) residing in The Women’s Safe House shelter. The Child/Parent Advocate assists members of the case management team and parents in meeting the needs of their children and enhancing parent’s role as the primary influence on their children’s overall health, safety and wellbeing. Additionally, this position will provide support to central intake, duties may include: answering the Crisis Intervention Hotline, providing trauma-informed personal advocacy to our residents staying at the shelter and assistance with general housekeeping.

Description of Duties:

• Provides personal support/respite care for mothers during designated hours and extended hours when needed to reduce the risk of abuse and neglect.
• Conducts child Orientations and Intakes.
• Documents observations and notes on each child’s progress as needed.
•  Facilities children’s groups during pre-determined curriculum and collects outcome data as
  assigned.
•  Supports and works in conjunction with the Child/Parent Specialist in implementing a structured
  program for children residing in the shelter.
•  Works with all TWSH staff, as assigned, in accordance with the “The Women’s Safe House (TWSH)
• Provision of Services Flow Chart” which will assist victims/survivors at the intersection of domestic
  violence and homelessness.
• Serves as a primary for ensuring the environment remains emotionally and physically safe; this
  includes but is not limited to rotating developmentally appropriate toys and activities to meet the needs of the children in the Children’s Residential Program, routinely sterilizing toys and surfaces, etc.
•  Answers the Crisis Intervention Hotline during lunch, meetings, etc., as assigned.
• Provides trauma-informed personal advocacy and support to callers and residents.
• Assists with chores and general building cleaning including, but not limited to, sterilizing all water
  coolers during each shift, cleaning and maintaining utility, linen and other closets, and handling the
  disposal of items left behind by residents already exited from shelter.
• Provide assistance with kitchen duties, as needed.
• Provides other duties as assigned in a trauma-informed manner in order to support women and their dependent children experiencing domestic violence.

Requirements and Skills:

• Bachelor’s Degree in education, Early Childhood Development, and/or relevant experience.
• Experience in working with domestic violence and/or at-risk populations.
• Must adhere to TWSH policies, procedures, and standards including, but not limited to,
  confidentiality assisting victims of crime and similar practices.
•  An ongoing commitment to providing trauma-informed services to Crisis Intervention Hotline
  callers, program participants and others.
• High level of empathy, flexibility and comfort providing support and advocacy to people
  experiencing domestic violence.
• Scheduling flexibility; able to work some holidays and other shifts as needed.
• Must have own reliable transportation, valid driver’s license and automobile insurance.

Working and Physical Conditions:

• Advocates work with women and children residing in a domestic violence shelter (confidential location).
• Ability to adhere to safety policies, procedures and practices including, but not limited to wearing rubber sole shoes when lifting and carrying items.
• Able to lift up to 25 pounds.
• Must wear rubber sole shoes when lifting and carrying items.

Organization Description:

• The Women’s Safe House is the oldest and largest provider of emergency services to women and children experiencing domestic violence. We also work with women and families experiencing sexual assault, stalking and human trafficking. The Women’s Safe House is a 24-hour facility. We are an active member of the State of Missouri and National Coalitions Against Domestic and Sexual Violence.
• The Women’s Safe House is an equal opportunity employer.
• Comprehensive benefits package included.

Women’s Advocate
Reports To: Supervisor on Duty/Director of Residential Services

Description of Duties:

***We have two part-time, approximately 16 hours per week, weekend Women’s Advocate positions
available. Please see below for scheduled hours.

WEEKEND DAYTIME SHIFT- Saturday & Sunday from 8am-4pm WEEKEND EVENING SHIFT – Friday & Saturday from 4pm to 12 (midnight) Holiday hours may vary.

• The Women’s Advocate serves a vital role to the organization, which operates 24/7/365 days each year.
• The Women’s Advocate may request/pick up additional shifts if work hours become available and/or may be assigned other shifts if needed to ensure safe and adequate shelter is available to women and children affected by domestic violence.
•  As a primary service provider during the shift, provides trauma-informed personal advocacy and support to callers and residents.
• Works alongside Case Management staff (e.g., Residential, AfterCare and Life Coach/LPC) and other The Women’s Safe House (TWSH) team members in accordance with “The Women’s Safe House (TWSH) Provision of Services Flow Chart.”
• Monitors the shelter for safety.
• Follows quality assurance standards and recommendations.
•  Cleans rooms and packs resident’s belongings as needed.
•  Assists with chores and general building cleaning including, but not limited to, sterilizing all water
  coolers during each shift, cleaning and maintaining utility, linen and other closets, and handling the
  disposal of items left behind by residents already exited from shelter.
• Answers the Crisis Intervention Hotline as needed
• Serves as primary respondent to crisis callers when Crisis Intervention Hotline staff are not present.
• Serves as a primary support for no more than two (2) Residential reports/projects.
• May conduct intake of children as needed.
•  If working the 4pm – midnight shift Monday through Thursday, or as assigned, must provide care
  for children/youth participating in the Children’s Residential Program and assist with meals as
  assigned. If not working their shift, may assist with children and/or in the kitchen as needed.
• Attends scheduled staff meetings and staff training.
• Assists in training of volunteers and Practicum students.
• Provides advocacy, compassionate listening and face-to-face crisis intervention.
• Works cooperatively with Maintenance Tech and Shelter Monitor/Women’s Advocate.
• Answers the Crisis Intervention Hotline during lunch, meetings, etc., as assigned.
• Accurately tracks work hours and compiles/completes time-keeping records and reports as required.
• Provides other duties as assigned related to supporting battered women and their dependent children in a trauma-informed manner.

Requirements and Skills:

• High school diploma and/or relevant experience; Associate Degree preferred.
•  Must adhere to TWSH policies, procedures, and standards including, but not limited to,
  confidentiality assisting victims of crime and similar practices.
• A deep appreciation and understanding of the issues of trauma and domestic violence.
• Scheduling flexibility; able to work some holidays and other shifts as needed.
• High levels of empathy and comfort working with persons experiencing domestic violence.
• High level of comfort and flexibility providing support and advocacy to people experiencing domestic violence
• Willingness and ability to convey warmth, compassion, respect and non judgment to people experiencing domestic violence.
•  A commitment to answer the Crisis Intervention Hotline, on average, two hours per week.
•  Ability to adhere to safety policies, procedures and practices including, but not limited to wearing
  rubber sole shoes when lifting and carrying items.
•  Must have own reliable transportation, valid driver’s license and automobile insurance.

Working and Physical Conditions:

• Women’s Advocates work with women and children residing in a domestic violence shelter (confidential location).
• Able to lift up to 25 pounds.
• Must wear rubber sole shoes when lifting and carrying items

Organization Description:

• The Women’s Safe House is the oldest and largest provider of emergency services to women and children experiencing domestic violence. We also work with women and families experiencing sexual assault, stalking and human trafficking. The Women’s Safe House is a 24-hour facility. We are an active member of the State of Missouri and National Coalitions Against Domestic and Sexual Violence.
• The Women’s Safe House is an equal opportunity employer.